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May 13, 2015

Chinese Smartphone Makers Try to Make Inroads in India

HONG KONG — The most important market for Chinese smartphone makers may no longer be China. For years, hundreds of millions of Chinese have purchased new smartphones.


In the process they lifted the fortunes of local handset makers, from the well known like Huawei and Lenovo to the obscure like Coolpad and Gionee. But the era of fast growth is coming to an end in China, where the research group IDC said on Monday that phone sales fell 4 percent in the first quarter from a year earlier, the first contraction in six years.

 IDC expects no growth in China’s smartphone market in 2015. The saturated Chinese market — more than 800 million people there use smartphones, according to IDC — means fewer new buyers, and a slowing economy means less spending. So Chinese companies are turning to India, trying to catch a $14.5 billion market on the way up.

 “It is India first for us,” said Varun Sharma, Coolpad’s chief executive of Indian operations. He said Coolpad, a Shenzhen-based company, planned to use its patents and manufacturing infrastructure to sell devices “at $100 price points for the Indian market and not at $800 or $1,000 price points that global brands are doing.”

India’s smartphone sales are just a fraction of China’s. But as one of the fastest-growing smartphone markets in the world, with hundreds of millions of potential new customers, India may indicate whether a new generation of Chinese hardware companies can grow beyond their country’s borders.

 It is intensely competitive, with more than 150 brands. Among the best-selling brands are several indigenous companies with an inside track on local phone habits.

Another top seller is a multinational, Samsung, which has deep experience selling across different cultures. Xiaomi, the most successful Chinese company in India, owned only 4 percent of the market in the fourth quarter. But India is also the only place that has a scale like China’s.

Indians are expected to buy 111 million smartphones this year, and 149 million in 2016. And China’s smartphone makers say Chinese and Indian customers have a lot in common: Both tend to obsess over arcane features and specs, and both are highly sensitive to cost.

 At a bustling Sangeetha Mobiles shop in Bangalore’s Koramangala neighborhood, the 20-year-old store attendant, Murthy Lakshmipathy, took careful aim at those expectations. “See the display and the camera,” he said to customers, holding up a new handset made by the Chinese vendor Oppo.

“And here, it’s all unbreakable plastic and Gorilla Glass. You won’t get any other stylish phone with these features at this price.” Many Chinese companies are trying to make their case directly to potential Indian buyers online.

It is a technique pioneered by Xiaomi, which used e-commerce to overcome difficult-to-manage and expensive storefronts and distribution deals in China and now India.

 So-called flash sales, which offer limited batches of phones to drive up demand and build brand cachet, have rattled the current top sellers in India, the local company Micromax and the South Korean giant Samsung, according to analysts.

The tactic is cheap and effective, said Mr. Sharma of Coolpad: “We don’t need to spend tens of millions of dollars on marketing or building distribution networks.”

 Analysts said companies like his were arriving in their new market at the right time. “Chinese manufacturers can find a lot of play in India, which is in the early phase of growth, and they can fight for meaningful revenues and profits,” said Anshul Gupta, a research director at Gartner.

 Even so, many Chinese companies have set ambitious targets for themselves. Coolpad, which will introduce its inexpensive Dazen phone online in coming weeks, said it aims to sell three million to four million smartphones in one year, and 15 million to 20 million in three years.

 Xiaomi, now worth $45 billion, moved into the top five sellers in India in the fourth quarter of 2014. Underscoring the company’s focus there, the international vice president and former Google executive Hugo Barra recently presided over an Apple-like blowout introductory event in New Delhi for its Mi 4i phone, designed specifically for India.

The company says it aims to be the top handset brand in India by 2020. The smaller Chinese start-up OnePlus, which puts equal emphasis on selling in China and abroad, began selling its flagship One phone in December, and has sold 200,000 phones already. It is shooting to sell a million devices by the end of this year.

 In the path of those ambitions are a host of Indian rivals, each hoping to use local knowledge to repeat the success of Chinese phone makers in China. Micromax, which owns the second-largest share of the Indian market after Samsung, is already adapting to the Chinese invasion, holding online-only sales and making some phone models Internet exclusive.

 “We have always been the first to identify the gaps in India and have worked toward addressing them,” said Micromax’s chief executive, Vineet Taneja. Skirmishes have already erupted. Micromax briefly won a sales injunction against OnePlus over a contract with the company Cyanogen, the creator of a popular operating system for phones that run Android by Google.

The case has since been withdrawn. In December, Xiaomi was temporarily blocked from India because of a patent complaint by the Swedish telecommunications manufacturer Ericsson. And the Indian government’s “Make in India” policy began levying hefty duties on imports in April. No strangers to intrusive government industrial policies,

Chinese companies are already expanding operations within India. Xiaomi, OnePlus and the early market entrant Gionee all plan to set up research and development centers there. OnePlus, Xiaomi and Coolpad also want to produce phones in Indian factories.

 One of the most successful Chinese brands in India so far, Xiaomi has gone to great lengths to create products catering to customers there. Its new Mi 4i phone costs more than many rivals at about $200, but supports six Indian languages, with local engineers working to increase that number.

 The company has also built an online store that focuses on India’s passions of cricket and Bollywood, and has plans to open 100 stores around the country before the end of the year. “We want to become an Indian company,” Xiaomi’s chief executive, Lei Jun, told a local newspaper after the introduction of the Mi 4i.

 One recent convert to a Chinese brand is Anusheel Nahar, a longtime BlackBerry user, who bought a Lenovo smartphone for 8,500 rupees, or about $140. Mr. Nahar had never owned a touch-screen phone before, but said the Lenovo device’s specs and cost stood out. “It was priced right and seemed hardy enough to carry around in my back pocket,” he said.

nytimes.com

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