RBS pays out £588m in bonuses despite suffering £8.24bn loss

Royal Bank of Scotland has defended plans to pay £588m in staff bonuses despite suffering an £8.24bn loss in 2013 as it slumped into the red for the sixth successive year.

Over-complicated RBS must lend more, says new chief executive Ross McEwan on first day in charge

Ross McEwan, said he wanted to “create a bank that is known for exceptional customer service and not for failure”, admitting that “sometimes we make it too hard for our customers to do business with us”.