Big six energy firms face price call from Energy Secretary Amber Rudd

The major energy suppliers in the UK are facing pressure from the new government over their prices. Energy Secretary Amber Rudd has spoken and written to the "big six" suppliers to question them about whether prices are reflecting companies' costs.

EDF to pay £3m for mishandling complaints from vulnerable customers

EDF has been ordered to pay out £3 million to benefit “vulnerable customers” after an investigation by the energy industry watchdog Ofgem found that the big six supplier had breached complaint handling rules.

Ofgem defends record of reform over big six energy firms' high prices

Ofgem has hit back at claims it may be partly to blame for high prices, after a group of former regulators said it had presided over a weakening of competition in the energy market.

British Gas staff mis-sold deals, says regulator Ofgem

The UK's biggest energy supplier, British Gas, mis-sold energy deals by making exaggerated claims to potential customers, the regulator has said.