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Showing posts with label energy companies' licences. Show all posts
Showing posts with label energy companies' licences. Show all posts

August 24, 2014

EDF to pay £3m for mishandling complaints from vulnerable customers

EDF has been ordered to pay out £3 million to benefit “vulnerable customers” after an investigation by the energy industry watchdog Ofgem found that the big six supplier had breached complaint handling rules.