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February 21, 2012

Hilliard may land Columbus call center

A multinational company may move a major call center to Hilliard, bringing 500 full-time and 125 part-time jobs to the city next summer.


Long-range plans call for 300 more jobs to be created by the end of 2015.

The unidentified company would move into office space at 5000 Britton Parkway, according to David Meeks, Hilliard’s economic development director.

Hilliard City Council is expected to approve legislation on Dec. 12 to enter into an agreement with the company.

“It’s an 8 1/2 year, 25-percent incentive agreement,” Meeks said. “Over the term of the agreement, the project will generate $4.4 million in income taxes. The incentives are valued at $1.1 million. The city would net out $3.3 million over that same period of time.”

An official with the company and a consultant were present at a Nov. 28 committee meeting that forwarded the ordinance to council, but neither would provide the company name to ThisWeek.

Meeks said he wasn’t allowed to name the company either, but did say it was a multinational company that employs thousands of people worldwide.

“They have a significant Columbus area presence,” he said. “We’re excited that we were able to accommodate their growth needs in central Ohio.”

The company received an Ohio Job Creation Tax Credit from the Ohio Tax Credit Authority on Dec. 5, Meeks said.

A spokeswoman for the Ohio Department of Development said iQor, a call center company currently located at 3000 Corporate Exchange Drive, Columbus, was one of the companies that received job creation tax credits Dec. 5.

According to its website, iQor is “a global technology and services company (that) provides business process outsourcing to some of the best-known companies in the world from 31 Centers of Excellence in seven countries and four continents.”

iQor has 14,000 employees worldwide.

“No decision has been made,” said iQor spokesman Robert Burke. “The folks in Hilliard, other local municipalities and state officials have been extremely helpful. But this is a process and it is ongoing.”

The tax credit for iQor was not site-specific, and it hasn’t committed to a location.

Meeks said the company was considering staying in Columbus or relocating to Hilliard, Dublin, Grove City, or Northern Kentucky.

“They still need to make their final decision. Until they sign a lease, it’s not a done deal anywhere,” Meeks said.

The development director said he was hopeful Hilliard would land the company.

“It’s a lot of jobs, 800 jobs. It’s an excellent payroll, an excellent opportunity.

You don’t see too many like this come along,” Meeks said. “I think our incentives and our willingness to get out in front played a major role. Hopefully they are going to do the deal.”

thisweeknews.com

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